Full helpdesk + AI agent that actually edits orders, processes refunds, and handles complex requests.
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5.0 on Shopify App Store
Trusted by 1,500+ stores
The best helpdesk for the price (probably the best Helpdesk, period). Commslayer is developing new features so fast, making the experience better and better, while not charging the earth for it.
Helpdesk
Live chat
Direct messages
Social comments
SMS
AI support agent
Stop telling customers "an agent will help you tomorrow". Our AI resolves tickets instantly:
Edits orders
Updates shipping addresses
Tracks packages accurately
Handles complex requests
Available 24/7 but smart about it
Respects your business hours
Knows when to escalate
Pay per account, not per agent
Yeap, it sounds too good to be true. Upgrade only when you want automation to take over.
Why 1,500+ support teams have switched:
THE. BEST. VALUE. HELPDESK.
We've used most of the bigger CS platforms out there, from Zendesk to Gorgias, and while Commslayer may not have all of the features and integrations, the delta is INSANE.
Karri is constantly rolling out new features and changes. Just like how we like to invest in high-delta people, we couldn't be happier with such a crazy high-delta helpdesk.
Dr. Evan Zhao
Founder, Pacagen
IF YOU HAVE NOT SIGNED UP DO SO ASAP.
THIS IS NOT A PAID ENDORSEMENT, WE LOVE THE PLATFORM THAT MUCH.
Isaac Medeiros
Founder, Mini Katana
I was evaluating Commslayer vs Gorgias and the value and product offering this has is leaps and bounds better
If you're looking for a customer support platform with all the essentials you need, look no further than Commslayer! If I could give this 100 stars I would!
Jacob Johnson
CEO, Glitch Energy
We ditched Gorgias for Commslayer
We ditched Gorgias for this as every MF is trying to increase prices and suck blood out of ecom brands. Things are already tough and we dun need to keep switching out of apps cos someone got greedy. Trust me, go with Karri (commslayer) They are serious about their work.
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5.0
Based on Shopify App Store reviews
Migrate to Commslayer
Migration happens in the background
Test everything before switching
We train your team on any differences
Complete in under 24 hours
Founder memo
This is not our first rodeo
We previously built one of the most popular (and loved) analytics tools for Shopify called Lifetimely, trusted by thousands of merchants.
We have since moved on to free merchants and their support teams from their ridiculously priced helpdesks. As a small bootstrapped team we can offer you:
Cheap, weirdly good software
No seat taxes or surprise fees
An AI agent that actually resolves tickets
If you are open to betting on the same team who brought Lifetimely to life, Commslayer is ready for you.
Proudly built in Boston
and Helsinki
Karri Koivuniemi
Co-founder & CEO, Commslayer
